Privacy

Your privacy is important to us

LVNL processes your personal data if you provide these to us when applying for a job or submitting a complaint or request.

What data do we collect?

When you apply via our online application form, we collect the following data:

• gender
• first and last name
• address details
• telephone number
• email address
• date of birth
• details of your education and/or your curriculum vitae
• possibly a cover letter
  
  

If you submit a complaint or request to LVNL, we may collect the following data:

• name
• and/or address details
• email address
• telephone number
• copy of your passport

For what purpose and on what legal basis do we process personal data?

We collect your data for the following purposes:

• to review and process your job application
• to contact you about your job application
• to process your complaint or request
• to answer your questions or handle your requests or complaints via email, post or telephone
• to confirm your identity when you exercise your rights under the General Data Protection Regulation

We process your job application data on the basis of your consent. You give us consent by filling in the online job application form and agreeing to the processing of your personal data.

We process the data you submit with a complaint or request on grounds of our statutory obligation to handle these complaints and requests.

How long are my personal data kept?

If you have applied to us for an air traffic control position, you cannot delete your data yourself because you are either still involved in the selection process or you have been hired by us. Candidates’ selection data are furthermore kept for 3 years for research purposes, unless the candidate objects to this in writing.

For other positions at LVNL for which you may have applied, we observe a retention period of 90 days.

For the handling of complaints and requests, we observe a retention period of 7 years.

Are my data shared with third parties?

It’s good to know that when you apply for a job, we do not provide or sell any of your personal data to third parties. The personal data you enter via this website are processed in accordance with the General Data Protection Regulation. LVNL does use the services of third parties to process data on LVNL’s instructions. LVNL has concluded processing agreements with these service providers.

Are my personal data secure?

We greatly value your privacy. That is why we have taken security measures to prevent theft, loss or other unlawful use of your personal data. Information exchange with our website is secure and encrypted.

Where can I submit a request to access my personal data or have them corrected or deleted?

You have the right to inspect, correct or delete your personal data. You also have the right to withdraw any consent you may have given for the data processing or to object to the processing of your personal data by LVNL and you have the right to data portability. Data portability means that you can submit a request to us to send a computer file containing the personal data we have on you to you or another organisation you specify.

If you wish to exercise your right to object and/or right to data portability or you have other questions/comments about the data processing, please send a specific request to persoonsgegevens@lvnl.nl.

If you submit a written request to exercise your rights, we ask that you send along a copy of your identity document in which your passport photo and BSN number have been made illegible. This is to protect your privacy.

LVNL would like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch DPA. You can do so via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Cookies on the website

On lvnl.nl, we use functional cookies, analytical cookies and marketing cookies.

The functional cookies are necessary to be able to use our website. To be able to log in, register for events, and apply for job vacancies. These are all functionalities that would not work without these cookies.

The analytical cookies are necessary to track our visitor statistics. We use Google Analytics. This system keeps track of what pages our visitors view, what website they come from, what they click on, what browser they use, what their screen resolution is and many other details. We use this information to get a better picture of our visitors and to optimise our website accordingly. This makes our website more accessible.

We use the marketing and re-marketing cookies to measure the reach of our campaigns, the possible interests of visitors and visitor preferences. This ensures you are shown advertisements that are relevant for you. This privacy statement was drafted on May 25, 2018. We reserve the right to make changes to this statement. You should consult this statement regularly so that you are aware of the latest changes.

The data are managed by Air Traffic Control the Netherlands (Luchtverkeersleiding Nederland, LVNL). 

Our contact information:

Air Traffic Control the Netherlands 
PO Box 75200
1117 ZT Schiphol 

If you have general questions or comments about your personal data, please contact our Data Protection Officer via dataprivacy@lvnl.nl

To exercise your rights under the GDPR, please submit a request via persoonsgegevens@lvnl.nl